Even in areas of the world that most would consider safe, there is no guarantee that there will not be a freak robbery gone wrong or crazy person that does something weird. The end result can be potentially disastrous, so ignoring security because you think it is unnecessary can be a very bad choice. Maybe back in the day when nobody locked their doors or thought twice about trusting the people around theme it was okay, but in today’s society it is simply impossible to know everyone. ADT in San Diego understands this and while they hope that nobody will ever really need their service, they have it there just in case.
That is the ultimate goal of any security system, as being 100% reliable and consistent is the key to making sure you are safe. If a company provides decent service most of the time but is unavailable when you need it, it is flat out going to do no good for helping you. In fact it could even make things worse when you assume that it will be there to protect you but is actually not getting the job done. This is why ADT has a team of professionals monitoring their center 24/7.
Each of these staff members is trained to identify situations and handle them quickly in a professional and consistent manner. Rather than people having to call the police in a panic when something goes down, ADT will make the call and provide the dispatcher with every important detail about the situation and the location of it. This means the cops are more likely to arrive in time to prevent anything from happening, but it also helps that they will have information about whether homeowners are home or where the potential intruder is trying to get into the house.